CopyrightSM Kurtz, JD Silverman. J Draper: Teaching and Learning Communication Skills in Medicine 2nd edition








Text Box: Building the relationship

Set the scene for the experiential work

Text Box: Providing structure

Identify the individualís initial agenda


Prepare the whole group to watch the interview


Watch the interview



Acknowledge the individual learnerís feelings


Refine the individualís††

agenda and identify the desired outcome(s)



Feedback and re-rehearsal (whole group)


Review tape, skills spotting




Introduce facilitatorís agenda/teaching points: generalizing away


Close the session