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MODELS OF COMMUNICATION AND LEARNING

 

Types of Communication Skills

Content:            What physicians say

Process:            How they say it

Perceptual:      What they are thinking and feeling            

 

TYPES OF LEARNING AND EVALUATION

Knowledge - Do you know it?

Competence - Can you do it?

Performance - Do you (choose) to do it?

Results - What happens to the patients and doctors?

 CHANGE IN BEHAVIOUR CAN PRODUCE DISCOMFORT INITIALLY

 Process:

Unconsciously unskilled

beginning of awareness stage

Consciously unskilled

awkward stage

Consciously skilled

self-conscious and sometimes mechanical

Unconsciously skilled

integrated stage, competence, comfortable and spontaneous

 Ref: Wackman 

 

 

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