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Assessment  References

Trials in communication outcome in the medical interview.

Reference List

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This reference list has been submitted by Dr Simon Griffin, senior lecturer in the Dept of General Practice and Primary Care Research, University of Cambridge.s:

Simonís presentation mainly covered the trials that have been published on outcome following a communication skills intervention. The good news is that the research that has already published is (mostly) still valid to quote, but good randomised trials still need to be done and repeated, not only on C/S skills interventions, but also teaching methods related to the medical interview. 

   1.    Hornberger J, Thom D, MaCurdy T. Effects of a self-administered previsit questionnaire to enhance awareness of patients' concerns in primary care. J.Gen.Intern.Med. 1997;12:597-606.

   2.   Wagner AK, Ehrenberg BL, Tran TA, Bungay KM, Cynn DJ, Rogers WH. Patient-based health status measurement in clinical practice: a study of its impact on epilepsy patients' care. Qual.Life Res.  1997;6:329-41.

   3.    Rubenstein LV, McCoy JM, Cope DW, Barrett PA, Hirsch SH, Messer KS et al. Improving patient quality of life with feedback to physicians about functional status. J.Gen.Intern.Med. 1995;10:607-14.

   4.   Meland E, Laerum E, Ulvik RJ. Effectiveness of two preventive interventions for coronary heart disease in primary care. Scand.J.Prim.Health Care 1997;15:57-64.

   5.   Meland E, Laerum E, Maeland JG. Life style intervention in general practice: effects on psychological well-being and patient satisfaction. Qual.Life Res. 1996;5:348-54.

   6.   Street RL, Jr., Voigt B, Geyer C, Jr., Manning T, Swanson GP. Increasing patient involvement in choosing treatment for early breast cancer. Cancer 1995;76:2275-85.

   7.   Davison BJ,.Degner LF. Empowerment of men newly diagnosed with prostate cancer. Cancer Nurs. 1997;20:187-96.

   8.   Evans AT, Rogers LQ, Peden JG, Jr., Seelig CB, Layne RD, Levine MA et al. Teaching dietary counseling skills to residents: patient and physician outcomes. The CADRE Study Group. Am.J.Prev.Med. 1996;12:259-65.

   9.   McCann S,.Weinman J. Empowering the patient in the consultation: a pilot study. Patient.Educ.Couns. 1996;27:227-34.

  10.   Smith RC, Lyles JS, Mettler JA, Marshall AA, Van Egeren LF, Stoffelmayr BE et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad.Med. 1995;70:729-32.

  11.   Katon W, Von Korff M, Lin E, Walker E, Simon GE, Bush T et al. Collaborative management to achieve treatment guidelines. Impact on depression in primary care. JAMA 1995;273:1026-31.

  12.   Thompson SC, Nanni C, Schwankovsky L. Patient-oriented interventions to improve communication in a medical office visit. Health Psychol. 1990;9:390-404.

  13.   Lewis CC, Pantell RH, Sharp L. Increasing patient knowledge, satisfaction, and involvement: randomized trial of a communication intervention. Pediatrics 1991;88:351-8.

  14.   Savage R,.Armstrong D. Effect of a general practitioner's consulting style on patients' satisfaction: a controlled study [published erratum appears in BMJ 1990 Dec 8;301(6764):1316] [see comments]. BMJ. 1990;301:968-70.

  15.   Kaplan SH, Greenfield S, Ware JE, Jr. Assessing the effects of physician-patient interactions on the outcomes of chronic disease [published erratum appears in Med Care 1989 Jul;27(7):679]. Med.Care 1989;27:S110-27.

  16.   Olsson B, Olsson Bi, Tibblin G. Effect of patients' expectations on recovery from acute tonsillitis [see comments]. Fam.Pract. 1989;6:188-92.

  17.   Greenfield S, Kaplan SH, Ware JE, Jr., Yano EM, Frank HJ. Patients' participation in medical care: effects on blood sugar control and quality of life in diabetes. J.Gen.Intern.Med. 1988;3:448-57.

  18.   Thomas KB. General practice consultations: is there any point in being positive? Br.Med.J.Clin.Res.Ed. 1987;294:1200-2.

  19.   Evans BJ, Kiellerup FD, Stanley RO, Burrows GD, Sweet B. A communication skills programme for increasing patients' satisfaction with general practice consultations. Br.J.Med.Psychol. 1987;60:373-8.

  20.   Greenfield S, Kaplan S, Ware JE, Jr. Expanding patient involvement in care. Effects on patient outcomes. Ann.Intern.Med. 1985;102:520-8.

  21.   Butow PN, Dunn SM, Tattersall MH, Jones QJ. Patient participation in the cancer consultation: evaluation of a question prompt sheet. Ann.Oncol. 1994;5:199-204.

  22.   Kravitz RL, Callahan EJ, Azari R, Antonius D, Lewis CE. Assessing patients' expectations in ambulatory medical practice. Does the measurement approach make a difference? J.Gen.Intern.Med. 1997;12:67-72.

  23.   Joos SK, Hickam DH, Gordon GH, Baker LH. Effects of a physician communication intervention on patient care outcomes [see comments]. J.Gen.Intern.Med. 1996;11:147-55.

  24.   Thomas KB. The consultation and the therapeutic illusion. Br.Med.J. 1978;1:1327-8.

  25.   Schulman BA,.Swain MA. Active Patient Orientation. Patient Counseling and Health Education 1980;1st Quarter:32-7.

  26.   Legler JD,.Oates R. Patients' reactions to physician use of a computerized medical record system during clinical encounters. J.Fam.Pract. 1993;37:241-4.

  27.   Roter DL, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. Arch.Intern.Med. 1995;155:1877-84.

  28.   Peters T, Somerset M, Baxter K, Wilkinson C. Anxiety among women with mild dyskaryosis: a randomized trial of an educational intervention. Br J Gen.Pract. 1999;49:348-52.

  29.   Brown JB, Boles M, Mullooly JP, Levinson W. Effect of clinician communication skills training on patient satisfaction. A randomized, controlled trial [see comments]. Ann Intern Med 1999;131:822-9.

  30.   Maly RC, Bourque LB, Engelhardt RF. A randomized controlled trial of facilitating information giving to patients with chronic medical conditions: effects on outcomes of care. J Fam.Pract. 1999;48:356-63.

  31.   Reuben DB, Frank JC, Hirsch SH, McGuigan KA, Maly RC. A randomized clinical trial of outpatient comprehensive geriatric assessment coupled with an intervention to increase adherence to recommendations [see comments]. J Am Geriatr.Soc. 1999;47:269-76.

  32.   Thom DH, Bloch DA, Segal ES. An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group. Acad.Med 1999;74:195-8.

  33.   Kinmonth AL, Woodcock A, Griffin S, Spiegal N, Campbell MJ. Randomised controlled trial of patient centred care of diabetes in general practice: impact on current wellbeing and future disease risk. The Diabetes Care From Diagnosis Research Team. BMJ 1998;317:1202-8.

  34.   Pill R, Stott NC, Rollnick SR, Rees M. A randomized controlled trial of an intervention designed to improve the care given in general practice to Type II diabetic patients: patient outcomes and professional ability to change behaviour. Fam.Pract. 1998;15:229-35.

  35.   Smith RC, Lyles JS, Mettler J, Stoffelmayr BE, Van Egeren LF, Marshall AA et al. The effectiveness of intensive training for residents in interviewing. A randomized, controlled study [see comments]. Ann Intern Med 1998;128:118-26.

  36.   Fleissig A, Glasser B, Lloyd M. Encouraging out-patients to make the most of their first hospital appointment: To what extent can a written prompt help patients get the information they want? 1999.  

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